Silvia is an accredited Global EMCC Coach (EMCC EIA-P).
Silvia has worked in the L&D area for 25 years. After her Masters degree in International Business Law at Universita Cattolica del Sacro Cuore Milan and a post-graduate Master in Personnel Management and People Development at ISMO Milan, Silvia started to work as a Human Resources Manager in International blue chip companies, where she held globally responsible roles in Personnel Development, Career Development and Talent Coaching for over 12 years.
In 2011, Silvia decided to broaden her interest and moved into the education sector, where she has been applying her experience and offering her consultancy and support on an on-going basis to both private and state schools, working also internationally for EU funded projects aimed at developing effective language learning tools. Silvia coaches English and Italian, with a special focus on Business English, Aviation English and Intercultural Business Communication.
Moreover, Silvia delivers business skill coaching sessions aimed to enhance effectiveness of management communication in business (management and executive level) based on emotional intelligence, empathy and collaborative communication. Her specialisations are: public speaking, presentations, negotiations and conflict resolution.
Silvia is a TEDx Speaker coach.
Silvia likes to define herself as a "facilitator for positive change": she is a licensed certified Happy Coach and delivers coaching sessions based on Enzo Spaltro's 5 factors of well-being.
She holds specialist studies in language teaching (Universita per Stranieri di Siena), a DITALS certificate for Italian language teaching (CELI certified examiner) and a TESOL certificate for English language teaching (ESP Business English and Aviation English). She is also an ICAO rater/examiner for testing language proficiency in the civil aviation.