Neurolanguage Coaching Network Privacy Policy

Legal Notice, Privacy Policy & Cookies Policy

Last updated: January 2026

1. Legal Notice

1.1 Website Owner Information

In accordance with Article 10 of Law 34/2002 of 11 July, on Services of the Information Society and
Electronic Commerce (LSSI-CE), the following information is provided:

Owner:
Efficient Language Coaching Global, SLU
(hereinafter, “Efficient Language Coaching”)

Registered Address:
Apartado de correos 29
43470 La Selva del Camp
Tarragona, Spain

Tax ID (NIF): B55769798
Mercantile Registry: Tarragona – Volume 3187, Folio 41, Sheet T-55359

Contact Email: [email protected]

Website:
https://neurolanguagecoachnetwork.com

Efficient Language Coaching is responsible for the management, operation, and content of the Neurolanguage Coaching
Network website.

1.2 Acceptance of Terms

Accessing and using this website confers the status of User and implies full and unconditional
acceptance of this Legal Notice, Privacy Policy, and Cookies Policy in force at the time of access.

Efficient Language Coaching reserves the right to modify these terms at any time.

1.3 External Links

This website may include links to third-party websites, including member-owned websites.

Efficient Language Coaching:

• Does not control third-party content
• Does not guarantee the accuracy or legality of external websites
• Is not responsible for damages arising from third-party content or services

Access to external websites is undertaken at the user’s own risk.

1.4 Limitation of Liability

Efficient Language Coaching does not guarantee:

• Continuous availability of the website
• Error-free content
• Absence of viruses or harmful components

Users acknowledge that website content is informational and should be verified through additional sources where
appropriate.

1.5 Intellectual Property

All website content, including texts, logos, images, graphics, layouts, and software elements, is protected by
intellectual and industrial property laws and is owned by Efficient Language Coaching or licensed third parties.

Reproduction, distribution, or modification is prohibited without express written authorisation.

2. Privacy Policy (GDPR / LOPDGDD)

2.1 Data Controller

Efficient Language Coaching Global, SLU
Apartado de correos 29
43470 La Selva del Camp, Tarragona, Spain

Email:
[email protected]
Data Protection Contact:
[email protected]

2.2 Scope of This Policy

This Privacy Policy applies to:

• Visitors to neurolanguagecoachnetwork.com
• Registered members of the Neurolanguage Coaching Network
• Users contacting coaches through website forms
• Users contacting Efficient Language Coaching through website forms

2.3 Personal Data Collected

A. Visitors

• IP address
• Browser and device data
• Pages visited
• Cookies and tracking data

B. Contact Forms (Visitors & Members)

• Name
• Email address
• Message content
• Selected coach (if applicable)

C. Registered Members

• Name
• Email address
• Profile information voluntarily provided
• Professional details published on member profiles
• Login and activity logs

D. Payments (if applicable)

• Transaction data (processed via secure third-party providers)
• No payment card details are stored on our servers

2.4 Purpose of Data Processing

Personal data is processed for the following purposes:

• Managing user accounts and memberships
• Displaying member profiles and directories
• Enabling contact between visitors and members
• Responding to enquiries
• Providing network services and communications
• Improving website performance and user experience
• Legal compliance and security

2.5 Contacting Members Through the Platform

When a visitor uses a contact form to reach a network member:

• The message is forwarded to the selected member
• The member becomes an independent data controller for that communication
• Efficient Language Coaching is not responsible for how members subsequently process personal data

Users are encouraged to review individual members’ privacy practices when engaging their services.

2.6 Legal Basis for Processing

Processing is carried out based on:

• User consent
• Contractual necessity (membership services)
• Legitimate interest (platform operation, security)
• Legal obligations

2.7 Data Retention

Personal data is retained only for as long as necessary for the stated purposes and in accordance with legal,
accounting, and regulatory obligations.

2.8 User Rights

Users may exercise the following rights:

• Access
• Rectification
• Erasure (right to be forgotten)
• Objection
• Restriction of processing
• Data portability

Requests can be made by email to:
[email protected].
Identity verification may be required.

2.9 Security Measures

Efficient Language Coaching implements appropriate technical and organisational security measures to protect personal
data against loss, misuse, unauthorised access, and alteration.

3. Cookies Policy

3.1 What Are Cookies?

Cookies are small text files stored on a user’s device that help improve website functionality and user experience.
Cookies do not harm your device.

3.2 Types of Cookies Used

Essential Cookies

Required for core site functionality, login sessions, and security.

Preference Cookies

Remember user preferences such as language or region.

Analytics Cookies

Help us understand how users interact with the site (e.g. Google Analytics).

Marketing Cookies

Used for remarketing and advertising (e.g. Meta/Facebook).

3.3 Third-Party Services Used

This website may use:

• WordPress (self-hosted)
• Elementor Forms
• Google Fonts
• Google reCAPTCHA
• ActiveCampaign
• Meta Lead Ads
• Cloudflare
• Google Forms

Each provider processes data according to their own privacy policies.

3.4 Cookie Management

Users can manage or disable cookies through their browser settings. Disabling cookies may affect site functionality.

Browser help resources:

• Google Chrome:
  Cookie settings
• Mozilla Firefox:
  Cookie settings
• Apple Safari:
  Cookie settings
• Microsoft Edge:
  Cookie settings

4. Changes to This Policy

Efficient Language Coaching reserves the right to modify this policy to reflect legal or operational changes. Updates
will be published on this website.

5. Contact

For any questions regarding this policy, contact:
[email protected]
[email protected]